Welcome to SCTelecom. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services, including Internet, Mobile, TV (IPTV), Satellite, and Home Phone services.
By subscribing to or using our services, you agree to these Terms.
1. Services Provided
SCTelecom offers:
Broadband Internet
Mobile Services
IPTV & Satellite TV
Home IP Phone Services
Bundled service packages
Service availability may vary by location and is subject to network coverage and technical feasibility.
2. Account Registration
To use our services, you agree to:
Provide accurate and complete information
Maintain updated account details
Be responsible for all activity under your account
Keep login credentials secure
SCTelecom reserves the right to suspend accounts with false or misleading information.
3. Billing & Payments
Customers agree to pay all applicable charges, taxes, and fees.
Payments are due by the date listed on your invoice.
Late payments may result in service interruption or late fees.
Returned payments may incur additional charges.
Failure to pay may result in suspension or termination of services.
4. Contracts & Cancellation
Some services may be offered with or without a contract term.
Early termination fees may apply if you cancel before the contract period ends (if applicable).
Customers must provide notice before canceling services.
Equipment must be returned upon cancellation to avoid additional charges.
5. Equipment
If SCTelecom provides equipment (modems, routers, set-top boxes, etc.):
Equipment remains the property of SCTelecom unless purchased.
Customers are responsible for loss, theft, or damage.
Unauthorized modification of equipment is prohibited.
6. Acceptable Use
You agree not to use SCTelecom services to:
Violate any federal, state, or local laws
Distribute harmful software or spam
Engage in fraudulent or abusive activities
Interfere with network security or performance
Infringe intellectual property rights
We reserve the right to suspend or terminate services for violations.
7. Network Management
SCTelecom may implement reasonable network management practices to:
Ensure service quality
Maintain network security
Prevent congestion
Comply with legal requirements
Speeds and performance may vary based on location, device, and network conditions.
8. Service Interruptions
While we strive for reliable service, SCTelecom does not guarantee uninterrupted or error-free service. We are not liable for service outages caused by:
Weather conditions
Technical failures
Third-party network issues
Power outages
Force majeure events
9. Limitation of Liability
To the fullest extent permitted by law:
SCTelecom is not liable for indirect, incidental, or consequential damages.
Total liability shall not exceed the amount paid for services during the prior billing cycle.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and use personal information.
11. Dispute Resolution
Any disputes arising under these Terms shall be resolved through:
Informal negotiation first
Binding arbitration where required
Applicable state and federal laws
Customers waive the right to participate in class-action lawsuits where permitted by law.
12. Changes to Terms
SCTelecom may update these Terms at any time. Updated versions will be posted on our website with a revised effective date. Continued use of services constitutes acceptance of the updated Terms.
13. Contact Information
If you have questions regarding these Terms and Conditions, please contact:
SCTelecom Customer Support